Last updated: Aug. 7, 2018.
Kaleido Insights (“us”, “we”, or “our”) operates https://www.kaleidoinsights.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
We are a research and advisory firm based in San Francisco. Our four industry analysts and founding partners provide business leaders with clarity amidst a fragmented technology landscape. More information about our company and approach can be found here. Our mailing address is: PO Box 7289, Redwood City, CA 94063. You can contact us via this form.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: your name (“Personal Information”), your email address, and your company name.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this log data. More information on how Google Analytics collects and processes data can be found here: http://www.google.com/policies/privacy/partners.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
When visitors leave comments on the Site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information if you opt-in to the communication via any of our online forms.
E-commerce Payment Processing
We collect information about you during the checkout process on our store. This may include: your name, billing address, shipping address, email address, phone number, credit card/payment details. We’ll use this information for purposes, such as, to:
- Send you information about your order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud (WooCommerce and Stripe plug-ins)
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to opt-in to receive them
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that contact us via our contact form or download a report (free or paid), we also store the personal information they provide indefinitely.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.