Clarity Amidst Disruption

Kaleido analysts distill business insights from the chaos of technological change.

Upcoming Event

CES 2020

Join Jessica Groopman and Jeremiah Owyang at this year’s annual consumer tech extravaganza: The Consumer Electronics Show in Las Vegas, Nevada from January 6-10th, 2020. Find us on site, or schedule a meeting to discuss the latest tech trends and conference findings. Jessica@kaleidoinsights.com Jeremiah@kaleidoinsights.com

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New Blog Post

Our Vision: Key Technology Impacts for 2020 and Beyond

By Jessica Groopman, Jeremiah Owyang, and Jaimy Szymanski As one decade ends, another rolls in, and with it an astonishing array of technology-driven trends. Predictions abound on the technology developments and advancements expected in 2020. However, tech is no longer a vertical, as data and automation are disrupting every industry and reshaping daily life.  Based […]

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Research Report

Online Safety in the Age of Artificial Intelligence

The subject of digital safety for children has become a top priority for families and imperative across many industries and technology companies. AI is already informing how we evaluate online safety risks and protections.

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Kaleido’s Research Outlook

Kaleido Insights provides clarity in a fragmented technology landscape. Our mission is to enable organizations to decipher, foresee, and act on technological disruption with agility, based on our rigorous original research. You can find our upcoming research agenda below.

CUSTOMER STRATEGY MARKETING STRATEGY AUTOMATION STRATEGY MONETIZATION STRATEGY
Super Human Journey: Global Content Strategies: AI Readiness: Business Models of Automation:
The impact of automation on end-to-end customer experience and customer lifecycles. Best practices of developing content strategies for global organizations. What do companies need to understand, prepare, resource, and develop AI initiatives. How every department can augment business processes through automation.
Customer Interaction Automation: Hyper-Local Content: IoT and Blockchain Use Cases: Super Employee Use Cases:
When and how to align business objectives with automated customer experiences. Hyper-local content strategies, challenges, best practices, and recommendations. Where the intersections and opportunities lie for trusted machine interactions. How AR/VR/MR are impacting employee productivity and onsite efficiencies.
Behavioral Science as a Driver of CX: Automated Content: Ethics of Business and Automation Cognitive IoT
Scientists replace marketers at the innovation table, prioritizing basic human behavior. Defining the content opportunities and risks of machine learning and AI-driven development. Principles of using automation for good. Analyzing impacts, opportunities, risks, and ways “intelligent” devices eliminate friction.

Advisory & Consulting

Based on rigorous research, proven experience, and a network of partners, we provide diagnostics, actionable recommendations, and strategy roadmaps to support strategic decisions. We also offer advisory sessions, conducted onsite or over the phone. Sample topics: corporate innovation; media strategy; IoT readiness; digital transformation, and shifts in the competitive landscape. Read more about our analysts’ expertise here.

Thought Leadership

Our thought leadership offerings include custom research in an interactive artifact for market education and lead-generation purposes; training workshops to foster business goal alignment and ensure practical understanding of strategic principles; speeches to inform, educate and inspire your audience at your next event (including webinars), and more. Contact us to learn more about our solutions.