This Kaleido Insights report examines the need for AI readiness and introduces a framework for organizational preparedness—not only of data and infrastructure, but of people, ethical, strategic and practical considerations needed to deploy effective and sustainable machine and deep learning programs.
In the age of global uncertainty, colossal data and rapidly shifting and customer expectations, companies must simultaneously navigate digital transformation, while identifying and incorporating emerging trends and technologies in parallel. This dual imperative forces a difficult balancing act between adapting strategies and adopting new capabilities, all while proving efficiencies and generating new value across stakeholders. […]
Coronavirus: a black swan event or just another canary in the coal mine? For all the big data modeling, prediction markets, and analyst forecasts, virtually no one saw the rapid global emergence of the novel coronavirus, COVID-19. Spreading faster than the virus is fear itself, as different countries deploy different prevention tactics, and information remains […]
By Jessica Groopman, Jeremiah Owyang, and Jaimy Szymanski As one decade ends, another rolls in, and with it an astonishing array of technology-driven trends. Predictions abound on the technology developments and advancements expected in 2020. However, tech is no longer a vertical, as data and automation are disrupting every industry and reshaping daily life. Based […]
In the commerce and post-commerce phases of the customer journey, AI and IoT applications — such as biometric payment or loyal customer engagement — build a seamless customer experience.
The typical customer experience has evolved with the adoption of AI and IoT, and consumers now expect organizations to include personalized features throughout the customer journey. Read more from Jaimy Szymanski in IoT Agenda.
Big data and AI call for a new business competency: Ethics. Artificial intelligence (AI) and machines’ ability to “learn” marks a new chapter in digital transformation; it breathes new life into the potential for unstructured data and software and marks a profound shift in interface and customer experience. It also introduces unprecedented risks and societal questions enterprises […]
For most organizations, the trouble isn’t usually how to get started with AI, but knowing where. Not only can machine learning and other AI techniques be applied across virtually every single industry, business function, and workflow, it is subject to immense hype, over-inflation, and promise. From chatbots to facial recognition, from automated reports to predictive […]
2018 was a Pivotal Year for the Tech Sector, and Digital in General The luster of Silicon Valley is wearing thin with revelations of fake news, societal manipulation, threats to public health, elections, security and beyond. Personal data breaches of Facebook were only the beginning. This was the year the EU implemented the General Data Protection […]
Today we’re proud to announce Kaleido Insights’ partnership with our savvy friends at Edelman Digital on their 2019 digital trends forecasting report: Innovating with Impact in an Era of Accountability.