08/16/2022
By Jessica Groopman
“Our marvelous, globalized, interconnected, just-in-time economy has been discovered to be fragile. With companies optimizing for financial efficiency rather than resilience, supply chain disruptions propagated quickly and have been hard to recover from. From parts shortages for iPhones to food rotting in the fields at the same time as people go hungry … it is […]
07/18/2022
By Jessica Groopman
Countless disruptions of recent years have organizations re-evaluating their value chains for near-term opportunities and longer-term risks. To date, digitization has been a primary lens for such innovation, yet digital innovation of parts fails to address systemic challenges facing every business. With supply chain disruptions, environmental pressures, shifting competitive landscapes, and evolving customer, talent and […]
10/25/2021
By Jessica Groopman
Organizations of every type are in transition: reevaluating their strategies after pandemic disruptions, recalibrating to better meet the needs of their stakeholders, and redesigning for the long-term. This is not merely an exercise in “purpose-building,” as has been en vogue in recent years, nor solely about becoming “sustainable”–mitigation and offsetting are not enough. The shift […]
06/16/2021
By Jessica Groopman
Join Jessica Groopman as she presents research and analysis on the promises and perils of artificial intelligence used for decision-making to Amsterdam’s Sensemakers IoT Forum. This event will take place virtually on June 16 at 9am PST / 7pm GST+2. Learn more about Sensemakers and register here at no cost!
06/03/2021
By Jessica Groopman
Artificial intelligence (AI) is an unavoidable concept in the digital age, if not for its pervasive application, then by virtue of the fact that it provides a technological solution to information overload and the quest for context. Kaleido Insights defines AI as an umbrella term for the variety of tools and methods used to mimic […]
08/11/2020
By Jessica Groopman
In the age of global uncertainty, colossal data and rapidly shifting and customer expectations, companies must simultaneously navigate digital transformation, while identifying and incorporating emerging trends and technologies in parallel. This dual imperative forces a difficult balancing act between adapting strategies and adopting new capabilities, all while proving efficiencies and generating new value across stakeholders. […]
11/20/2019
By Jessica Groopman
With the rise of Artificial Intelligence (AI), consumers, businesses, and society confront unprecedented risks and opportunities for safety and security. Organizations often focus on the impacts to enterprise assets, product, and to the workforce, but what about AI’s impacts on the next generation- the “AI-native” generation? As online and physical worlds converge, how do we […]
11/12/2019
By Jaimy Szymanski
The typical customer experience has evolved with the adoption of AI and IoT, and consumers now expect organizations to include personalized features throughout the customer journey. Read more from Jaimy Szymanski in IoT Agenda.
05/27/2019
By Jessica Groopman
Big data and AI call for a new business competency: Ethics. Artificial intelligence (AI) and machines’ ability to “learn” marks a new chapter in digital transformation; it breathes new life into the potential for unstructured data and software and marks a profound shift in interface and customer experience. It also introduces unprecedented risks and societal questions enterprises […]
05/13/2019
By Jessica Groopman
For most organizations, the trouble isn’t usually how to get started with AI, but knowing where. Not only can machine learning and other AI techniques be applied across virtually every single industry, business function, and workflow, it is subject to immense hype, over-inflation, and promise. From chatbots to facial recognition, from automated reports to predictive […]