Written by Jessica Groopman, Jaimy Szymanski, and Jeremiah Owyang As the world begins to re-emerge and rebuild, pragmatic leaders recognize the critical role technology plays in shaping the “new normal,” but are struggling to activate. The shifting technology landscape impacts the future of customer and employee relationships, breakthrough business models, societal trust, and even the […]
Now more than ever, biometrics are emerging as part of a broader trend to improve security and thwart cyberattacks through more resilient authentication mechanisms. Not only is the world facing ever more cyberthreats across devices and systems, the global coronavirus pandemic is also shifting how consumers and businesses think about digital and physical risk exposure. […]
In this installment of Kaleido Insights’ video series exploring the future technology-related impacts of COVID-19, we cover the topic of “ambient computing.” We answer the question: How are technologies digitizing the physical world that we interact with?
This post is the second in an ongoing series examining the human impacts of “digital identity.” Within, we examine the human-centric use cases of digital ID, and the impacts to user interface design and related technology use.