6 Tech Urgencies for Business in Pandemic Era Re-emergence

Written by Jessica Groopman, Jaimy Szymanski, and Jeremiah Owyang As the world begins to re-emerge and rebuild, pragmatic leaders recognize the critical role technology plays in shaping the “new normal,” but are struggling to activate. The shifting technology landscape impacts the future of customer and employee relationships, breakthrough business models, societal trust, and even the […]

Analysis: Should Blockchain Power Your Customer Loyalty Program?

By Kaleido Insights Research Analysts: Jeremiah Owyang, Jessica Groopman, Jaimy Szymanski, and Rebecca Lieb Trend: Nearly a dozen companies have announced their intent to launch blockchain-based loyalty programs and/or branded cryptotokens to encourage customer engagement. But should your company?  Is it right for your loyalty program? Is it just hype? Should you deploy? Our analysis […]