Written by Jessica Groopman, Jaimy Szymanski, and Jeremiah Owyang As the world begins to re-emerge and rebuild, pragmatic leaders recognize the critical role technology plays in shaping the “new normal,” but are struggling to activate. The shifting technology landscape impacts the future of customer and employee relationships, breakthrough business models, societal trust, and even the […]
Digital and societal disruptions of the last decade, accentuated by the events of 2020, are forcing organizations to reckon with the fact that normal wasn’t working. The confluence of crises– pandemic, climate, economic, racial, technological, and trust– is forcing businesses to recalibrate their operating models while confronting rising tensions. This is not merely an exercise […]
In the age of global uncertainty, colossal data and rapidly shifting and customer expectations, companies must simultaneously navigate digital transformation, while identifying and incorporating emerging trends and technologies in parallel. This dual imperative forces a difficult balancing act between adapting strategies and adopting new capabilities, all while proving efficiencies and generating new value across stakeholders. […]
Over the years, we’ve uncovered myriad Digital Transformation myths that must be exposed early on in order to ensure their reverberations don’t cause unintentional damage (and slow progress) along the way to maturation.
Inspired by countless businesses struggling with “digital transformation,” we have developed a comprehensive benchmarking and scorecard service to support these efforts with a research-based approach for long-term digital strategy roadmap.
We may not see it, we may hardly notice it, but both artificial intelligence (AI) and the Internet of Things (IoT) are driving massive innovation in consumer and business environments. The smartphones in our pockets, for instance, are equipped with some 9-13 sensors, and have been running machine and deep learning on device firmware and […]