AI is rapidly reshaping how retailers reach and engage customers across channels and in real-time. And, because your success in retail is so deeply interconnected with customer experience––from browsing, to decision, purchase, to post-purchase loyalty– AI is increasingly going from “nice-to-have” to necessity for higher sales and bigger bottom lines.
With billions of customer behavior data points, transactional histories in the trillions of dollars, and pinpoint segmenting, AI turns hazy ROI best-guess calculations into data-driven predictions. It helps you uncover new customers, and adds science to the art of targeting your audience.
Watch the VB Live webinar replay below to learn more about how retail organizations can use AI to find and evaluate customers, seize tailored opportunities along your customer’s journey, offer hyper-personalized recommendations and more.