Today’s customers are savvier than ever and their expectations are sky high when interacting with companies. Customer-focused digital transformation requires a renewed vision for fulfilling consumer expectations in real-time, turning challenges into moments of delight, and reaching your customers when they need you most. And, they need you now. According to Salesforce’s “State of the Connected […]
If you’re a digital leader who is curious about social audio and looking to explore opportunities for your company’s benefit, we’ve got you covered. In this post, Kaleido analysts have compiled an initial list of 20+ potential business use cases.
Jessica Groopman has been selected to join the Nexxworks Collective, a world-renowned group of innovation leaders and keynote speakers. She will share Kaleido Insights’ research findings and perspectives on the future of consumers, business, and society with Nexxworks’ clients from around the globe. Nexxworks’ Thought Leader Collective is a select tribe of future-forward visionaries, […]
In this webinar replay, watch Kaleido Insights Industry Analyst Jaimy Szymanski and Carium’s Chief Transformation Officer Lygeia Ricciardi discuss how technology is evolving the benefits, insurance, and healthcare industries.
Digital and societal disruptions of the last decade, accentuated by the events of 2020, are forcing organizations to reckon with the fact that normal wasn’t working. The confluence of crises– pandemic, climate, economic, racial, technological, and trust– is forcing businesses to recalibrate their operating models while confronting rising tensions. This is not merely an exercise […]
In this post, Kaleido Insights analysts review three wearable devices: Apple Watch Series 6, Oura Ring, and Whoop Band. How effective are these high-tech gadgets as enablers of consumer wellness?
Jaimy Szymanski details how biometric voter registration systems could play a role in the future of election security, if developers and governments can address concerns about security and hacking.
The coronavirus pandemic has accelerated several trends in emerging tech, but none more immediately disruptive than the proliferation of cybersecurity threats. The sudden uptick in both our reliance on digital, as well as widespread uncertainties have ripened the landscape for cyber criminals, resulting in a 600% increase in attacks, according to the UN. The total […]
As businesses grapple with highly dynamic economic, competitive, and health forces in a post-pandemic world, innovation is more crucial than ever. From contactless interfaces to remote workforce solutions, IoT leaders are vying to lead innovative solutions. Yet while innovation is viewed through the lens of advanced technologies, it is not a technological endeavor. Innovation is […]
Now more than ever, biometrics are emerging as part of a broader trend to improve security and thwart cyberattacks through more resilient authentication mechanisms. Not only is the world facing ever more cyberthreats across devices and systems, the global coronavirus pandemic is also shifting how consumers and businesses think about digital and physical risk exposure. […]