Putting the Customer at the Center of Digital Transformation

Today’s customers are savvier than ever and their expectations are sky high when interacting with companies. Customer-focused digital transformation requires a renewed vision for fulfilling consumer expectations in real-time, turning challenges into moments of delight, and reaching your customers when they need you most. And, they need you now. According to Salesforce’s “State of the Connected […]

20+ Social Audio Use Cases for Business

If you’re a digital leader who is curious about social audio and looking to explore opportunities for your company’s benefit, we’ve got you covered. In this post, Kaleido analysts have compiled an initial list of 20+ potential business use cases.

Announcement: Jessica Groopman joins Nexxworks Collective as innovation keynote speaker

  Jessica Groopman has been selected to join the Nexxworks Collective, a world-renowned group of innovation leaders and keynote speakers. She will share Kaleido Insights’ research findings and perspectives on the future of consumers, business, and society with Nexxworks’ clients from around the globe.  Nexxworks’ Thought Leader Collective is a select tribe of future-forward visionaries, […]

Why Converging Crises are Prompting Businesses to Examine the Social Contract 

Digital and societal disruptions of the last decade, accentuated by the events of 2020, are forcing organizations to reckon with the fact that normal wasn’t working. The confluence of crises– pandemic, climate, economic, racial, technological, and trust– is forcing businesses to recalibrate their operating models while confronting rising tensions. This is not merely an exercise […]

3 must-ask questions for CISOs in the pandemic era

The coronavirus pandemic has accelerated several trends in emerging tech, but none more immediately disruptive than the proliferation of cybersecurity threats. The sudden uptick in both our reliance on digital, as well as widespread uncertainties have ripened the landscape for cyber criminals, resulting in a 600% increase in attacks, according to the UN. The total […]

Innovation Culture & Why it is Critical for Success in IoT

As businesses grapple with highly dynamic economic, competitive, and health forces in a post-pandemic world, innovation is more crucial than ever. From contactless interfaces to remote workforce solutions, IoT leaders are vying to lead innovative solutions. Yet while innovation is viewed through the lens of advanced technologies, it is not a technological endeavor. Innovation is […]

Biometric Security Concerns Span Technical, Legal, Ethical

Now more than ever, biometrics are emerging as part of a broader trend to improve security and thwart cyberattacks through more resilient authentication mechanisms. Not only is the world facing ever more cyberthreats across devices and systems, the global coronavirus pandemic is also shifting how consumers and businesses think about digital and physical risk exposure. […]

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