We are in the midst of the fourth industrial revolution and a proliferation of connected devices, infrastructure, and data. Simultaneously, trust in technology, governance, and our ability to secure all these data and devices (and ourselves!) has come under question. This webinar analyzes these and other drivers towards edge computing, and the novel considerations and […]
By Jessica Groopman, Jeremiah Owyang, and Jaimy Szymanski As one decade ends, another rolls in, and with it an astonishing array of technology-driven trends. Predictions abound on the technology developments and advancements expected in 2020. However, tech is no longer a vertical, as data and automation are disrupting every industry and reshaping daily life. Based […]
There is nothing quite like CES to glimpse where technology may be headed. The Consumer Electronics Show is infamous for its colossal showcase of consumer tech, from tiny start-ups to the world’s most influential tech giants. Every year some 200,000 people flock to Las Vegas to ooh, ahh, and oh?! all manner gadgetry and whiz-bang […]
Retailers and supply chain manufacturers can tap into new opportunities for customer service and product visibility with 5G connectivity and IoT sensors, including: roaming retail; last-mile delivery; and supply chain visibility.
In the commerce and post-commerce phases of the customer journey, AI and IoT applications — such as biometric payment or loyal customer engagement — build a seamless customer experience.
5G and IoT sensors can unlock new capabilities for manufacturers, while improving existing processes with decreased latency and more accurate asset tracking. 5G in manufacturing can help organizations transform their current industrial practices into processes that thrive on the speed of information delivery and rapid, diverse edge computing.
The typical customer experience has evolved with the adoption of AI and IoT, and consumers now expect organizations to include personalized features throughout the customer journey. Read more from Jaimy Szymanski in IoT Agenda.
Software and AI have changed consumers’ expectations of IoT products. Empathizing with customers by understanding how IoT plays at the core of their lives in the context of each moment and state of mind sparks product design innovation, not iteration.
As the physical world grows ever more digitized with data emanating from billions of devices and sensors, demands for performance, reliability, and security are pushing much more compute ‘to the edge’ where real-time processing and coordination are vital. Cloud computing and centralized data processing may be the predominant architectural paradigm of today, but there is […]
For those tracking the consumer electronics market, the last 10 years have brought about a sea change. The rise of internet-connected appliances coupled with the falling costs of sensor, mobile and cloud technologies has disrupted traditional product-based business models while shifting consumer expectations for product (and brand) experiences. More and more, consumers expect their analog […]