Retailers and supply chain manufacturers can tap into new opportunities for customer service and product visibility with 5G connectivity and IoT sensors, including: roaming retail; last-mile delivery; and supply chain visibility.
In the commerce and post-commerce phases of the customer journey, AI and IoT applications — such as biometric payment or loyal customer engagement — build a seamless customer experience.
5G and IoT sensors can unlock new capabilities for manufacturers, while improving existing processes with decreased latency and more accurate asset tracking. 5G in manufacturing can help organizations transform their current industrial practices into processes that thrive on the speed of information delivery and rapid, diverse edge computing.
The typical customer experience has evolved with the adoption of AI and IoT, and consumers now expect organizations to include personalized features throughout the customer journey. Read more from Jaimy Szymanski in IoT Agenda.
Software and AI have changed consumers’ expectations of IoT products. Empathizing with customers by understanding how IoT plays at the core of their lives in the context of each moment and state of mind sparks product design innovation, not iteration.
As the physical world grows ever more digitized with data emanating from billions of devices and sensors, demands for performance, reliability, and security are pushing much more compute ‘to the edge’ where real-time processing and coordination are vital. Cloud computing and centralized data processing may be the predominant architectural paradigm of today, but there is […]
For those tracking the consumer electronics market, the last 10 years have brought about a sea change. The rise of internet-connected appliances coupled with the falling costs of sensor, mobile and cloud technologies has disrupted traditional product-based business models while shifting consumer expectations for product (and brand) experiences. More and more, consumers expect their analog […]
While blockchain technologies remain in the early, even embryonic days, they introduce new design configurations and data authentication, security, and sharing mechanisms that could evolve the IoT narrative.
A projected 10 billion more devices will be connecting to the Internet in the next four years. The business potential behind that number is huge, but so are the challenges the IoT ecosystem faces — from lack of a shared architecture for interconnection to the continued problem of how to authenticate devices on the network. […]
In this post, we’ll explore the healthcare and personal fitness use cases of smart textiles, as well as how other industries are utilizing electronics-laden fabrics to empower and support everyone from soldiers, to fashion designers, to casual shoppers, to on-the-go businesspeople.